Our personalisation solutions are developed and delivered for issuing authorities and system integrators, not as consumer or proprietary identity products. We do not issue identity documents, nor do we own the credentials or data processed through these systems. Those responsibilities remain strictly with the competent authority.
Our role is technical and operational: we design, build, and implement secure personalisation software used to produce high-assurance identity documents, including smart cards and secure credentials. This covers the full personalisation chain—from data preparation and cryptographic operations to card encoding, quality control, and audit-ready logging—within tightly regulated environments.
These systems are built to operate in national-scale production, integrated with industrial personalisation equipment and compliant with international standards and country-specific legal requirements.
In short: the authority defines and owns the identity system; we build the software that makes secure, large-scale personalisation possible.
Data capture is the foundational starting point of the personalisation process, where information from various sources is collected, validated, and structured into the datasets required to produce a secure identity document. Our solutions support multiple input types — registries, databases, external services, paper documents, biometrics, photographs, and user-provided metadata — and consolidate them into a complete, controlled data package.
The data capture process includes automated checks, quality-driven validation routines, duplicate detection, format harmonisation, biometric quality analysis, and secure workflows that ensure only correct and complete data proceeds to personalisation. Where needed, we apply data-cleansing and normalisation methods to enable reliable linkage across different registries and systems.
Our data capture solutions are designed to operate in both standalone personalisation centres and high-throughput national production environments. Their purpose is to ensure that every document receives only high-quality, technically compliant data — whether the output is an ID card, passport, residence permit, or any other secure document.
Data Preparation is a critical intermediate stage in the personalisation process, where the information obtained during data capture is formatted, cleaned, and structured into the precise technical formats required by personalisation lines, smart cards, or eMRTD profiles. This includes schema enrichment, field validation, type checking, and harmonising requirements across multiple parallel systems.
Our Data Preparation workflows support:
Data Preparation forms the technical bridge between data capture and personalisation, ensuring that only correctly formatted, validated, and fully standards-compliant data sets reach the production line. This workflow is especially critical in high-volume environments, multi-line production setups, and complex security profiles, where even minor formatting discrepancies can result in batch-level failures.
PrintFlow is a comprehensive identity document personalisation and production management platform developed by RaulWalter. It integrates data preparation, quality control, and personalisation line management into a single, reliable workflow. The solution supports high-volume production environments, multiple chip and printer technologies (including IXLA, Smartware, IDEMIA), HSM backed key management, and precise document traceability throughout the entire lifecycle.
PrintFlow ensures a stable and fully auditable production process for national ID cards, passports, and other secure documents, enabling clients to reduce errors, accelerate issuance, and maintain consistent operational quality at scale.
RaulWalter’s smartcard solutions cover the entire lifecycle of secure document chip management — from application architecture and profile configuration to key management, personalisation, testing, and production environment automation. Our expertise spans both contact and contactless cards, ICAO eMRTD profiles, JCOP/ID-A platforms, GlobalPlatform security standards, and the development and customisation of JavaCard-based applications.
We support PKI-based certificate management, cryptographic security protocols, HSM integrations, and full-scale personalisation lines using IXLA, Smartware, and IDEMIA technologies. Our solutions enable governments and critical service providers to issue high-security ID cards, residence permits, driving licences, and other national documents in a stable, transparent, and high–volume–optimised manner.
Personalisation solutions must operate in an environment where every step is traceable, controlled, and fully auditable. For this reason, our architecture supports direct integrations with reporting, quality control, and logging systems, providing precise real-time visibility into the entire production process.
These integrations include, among others:
All integrations are built on standardised interfaces (REST, SOAP, file-based transport, secure channels, signatures) and support automated data enrichment, linkage, and evidence-pack generation for end-to-end personalisation workflows.
The result is a complete, fully auditable operational chain in which every document receives a full lifecycle trace — from initial data capture to final issuance — and in which production teams have real-time visibility into quality indicators, risks, and operational anomalies.
